NC
Neil C

1 reviews | Active since Dec 2017

19 Dec 2017, 12:18

Never use telkom

I am absolutely disgusted on how things have turned out with my telkom internet order. I ordered my internet close on 2 months ago. After hundreds of Rands spent on airtime calling to find out when my installation was going to take place, on top of poor customer service. Finally a technician arrives. Who then proceeded to tell me he cannot connect my line because of the wiring in the area has been ******. There was a previous line here so, when I placed my order someone could have maybe said, sorry we can't at that address. Now close on 2 months waiting, hundreds of Rands spent on airtime. Over a thousand rand spent on data trying to run a business from my phone. I get told I wasted my time. On top of that I've paid a R700 deposit, which I was initially told I did not have to, but because I was so desperate I paid it. Then to get told I didn't have to. On top of that, my email that was promised to me, that I was going to use for my business that I have given out to people and other businesses, now will be completely invalid. I have never ever dealt with such an *********** company and then to be completely let down after wasting close on thousands waiting and calling. They have wasted my time and to much of my money. I could have found a better service provider, than sat and wasted my time with Telkom.

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Replies (1)
Telkom
Telkom's reply04 Jan 2018, 07:51
Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,