GC
Gerhard C
1 reviews | Active since Jun 2015
08 Jul 2015, 15:06
Never thought this could happen...
How can Telkom bill me for a service I don't have??? I took a new mobile service in April which I am paying for but the sim card IS STILL NOT ACTIVE. I want to CANCEL because after 5 calls to Telkom, and speaking to different people including Casssandra, Nkosinathi etc etc, giving them the sim details every time, they don't sort it out and don't get back to me. I'm so gatvol and disappointed. This is nothing but theft and *****. Not keeping their end of a contract is breach and I WANT OUT!!!!
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Telkom's replyOfficial
08 Jul 2015, 17:47Hello Big GJC,
As per our phone call we will liaise with the Outbound Call Centre to track the activation of your simcard and we will contact you with feedback.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM124013.
Regards,
Joshua Mnisi
Telkom Social Media Team
As per our phone call we will liaise with the Outbound Call Centre to track the activation of your simcard and we will contact you with feedback.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM124013.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply08 Jul 2015, 17:47
Official
Hello Big GJC,
As per our phone call we will liaise with the Outbound Call Centre to track the activation of your simcard and we will contact you with feedback.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM124013.
Regards,
Joshua Mnisi
Telkom Social Media Team
As per our phone call we will liaise with the Outbound Call Centre to track the activation of your simcard and we will contact you with feedback.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM124013.
Regards,
Joshua Mnisi
Telkom Social Media Team