Never sign up for anything with TELKOM as you will never be able to cancel.

<p>We have cancelled my mom's landline in January 2016 (filled in a long form, made copies of her ID, found a place where we could scan and email this and paid the outstandings on her account).</p> <p>We did it in January when she moved and then again in June 2016 when we were contacted out of the blue by Telkom to say that the account is still open.</p> <p>Thinking that we have made some mistake with the first cancellation, we went through the whole process again and this time we had to pay R2600 for services between January and June that we never used!! (Nevertheless, we did it just to get rid of Telkoms continued SMSs and calls.)</p> <p>After this cancellation we were assured that her landline had now been cancelled and she even received a call from the Customer Service center to confirm this.</p> <p> </p> <p>But, we were too happy too soon. We just started receiving harrassing phone calls from Telkom's Debt Collection service for a further outstanding amount as they STILL HAVENT CANCELLED THE SERVICE after having notified them initially in January!!!!</p> <p>What is the secret of finally getting rid of their services?</p> <p> </p> <p> </p> <p> </p>