1 reviews | Active since Feb 2015
Never sign a contract with Telkom
<p>What a bunch of arrogant people you have working for you at you call center in particular Given Modibea. I cancelled my 100GB LTE month to month contract on the 21/01/2017 after many calls, emails and messages on Facebook & Twitter someone called me on the 2 or 3rd of March to say it has been cancelled and agreed to back date it to the 28/02/2017 fast forward to April I am charged again. When I call to inquire I am told to wait because the invoice has not been made yet and they will call me back this never happens again I call and I am able to make a CASE. Later that day I am told I will be refunded no apology for the mistake and we will not refund you the full amount we will charge you for the two days in March. As Given Modibea told me "Because you should have know" never mind I was NEVER given a date that the contract would be cancelled. NEVER EVER SIGN a contact or debit order with Telkom they will take your money for no reason. Buyer beware</p>
Promised to get a call regarding this still no call, still no refund
Promised to get a call regarding this still no call, still no refund
