Never keep promise

Good morning,<br> <br> This is my second complaint about Sell Direct in a short time. Yesterday(25.01.2016) they called me and **** that my SIM card will be activated and port-in by 7PM last night(25.01.2016). It never happened up to date. Sell Direct's service is very poor and I believe Telkom made a big mistake to give Sell Direct their business. I would like to promise Sell Direct that since they are in breach of contract with their bad service, I won't allow any debit from my bank account. <br> <br> I'm frustrated with Sell Direct's bad attitude and they act like BOGUS company since you cannot even get through to their call centre. I'm sick and tired of this now. I would like Telkom to assist with this.<br> <br>