NEVER JOIN TELKOM, THEY CANT EVEN FIX AN R8.50 SERVICE

<p>I have just made the most horrible cellular network error ever. I ported my number to an Inadequate company called telkom, and now all calls received say UNKOWN, signal RUNNING on EDGE and so many dropped calls.</p> <p> My mind goes tilt to think a company that is monopolizing the networking infrastructure in South Africa still uses EDGE in 2017.</p> <p>I was referred worst call centre under the sun and had to deal the following list of useless, no good, air consuming consultants. Courtney Edinberry Thabeka Maqubela, Mbali Zondo, (Team leader) Lutando Ntcobo, Nwabisa Binga, (Team leader) Matapa Shokane, who have all promised me that the R8.50 activation of clip service has been done.</p> <p>(Team leader) Lutando Ntcobo is the poorest of the lot, as he arrogantly told me that it takes 72 hours to fix, we are now well passed that time and I cannot see how he is managing people, or how he could be a teamleader.</p> <p>I was made to hold for over 30 minutes for manager, and after waiting so long i had to drop the call, one consultant even dropped the call because she could not explain their process to fix the problem.</p> <p>I have been promised that the following managers. Sheldon ****son, Gershwin Lindhorst and Vanessa from back office would call me back regards the R8.50 service, and to date I am still awaiting there call.</p> <p>Every call made to this excuse of a call centre was over 30 minutes long and still the matter is not resolved.</p> <p>What is sad that this joke of a company sent me a message saying “Dear Customer, your subscription was successfully updated. For questions or Queries dial 180” why would I want to call you again, where nobody can get hold of your managers because he is not in yet, or speak to a consultant that knows nothing. </p> <p>I need all my products with this company cancelled.</p> <p> </p>