NM
Nikhil M
1 reviews | Active since Sept 2015
02 Nov 2015, 10:20
Never Has Stock
Good Day,<br> <br> I went into Telkom Mobile at the Glen Mall Yesterday to change ownership of my contract and upgrade it.<br> <br> I was advised that they do not have stock of the Samsung Galaxy S6.<br> I called Trade Route Mall and they also dont have stock.<br> <br> Telkom services are very slow but they are advertising the phone all over Tv and books.<br> <br> I get an sms today thanking me for upgrading but where is my phone ? <br> <br> I am very unhappy with their service.
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Telkom's replyOfficial
02 Nov 2015, 10:39Hello Nikhil17,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM149795.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM149795.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply02 Nov 2015, 10:39
Official
Hello Nikhil17,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM149795.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM149795.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team