Never had a problem but now I understand why everyone hates you

<p>After many happy years with Telkom, I understand now that the years were happy because I rarely had an issue that needed a technician to fix.</p> <p> </p> <p>I live in a complex where there are five of us (Telkom users) that are without ADSL, mine started off with only the landline not working but since Friday my ADSL is also now not working. By estimation, about 9 different technicians have come out to our premises and all of them have said the exact same thing "The fault is 76m away from the complex, we will need to send another team", needless to say, the other team has never arrived. Four weeks later, nothing has been done to fix this. There was a technician on Friday but after he 'fixed' the problem I still don't have a working landline and my ADSL has now gone too. Everyone is still stuck with a dead line that we sure as hell still had to pay for. </p> <p> </p> <p>For the life of me, I cannot imagine how it takes more than four weeks to fix a problem for five loyal Telkom customers? </p> <p> </p> <p>I find this unacceptable and I am so deeply disappointed in Telkom because I have always been happy with your service and I always recommend you to anyone wanting ADSL.</p> <p> </p> <p>For shame!</p> <p> </p> <p>Melaney Luwes</p> <p>Reference number: 411CTK300916</p>