1 reviews | Active since Aug 2012
Never go to Telkom
I signed a Contract by Telkom mobile for 2 contracts <br> 1) A Completely unlimited Note 4 for R1500 /m- That's not complete unlimited ,as I must pay for 086 numbers and cant send a MMS , that was NEVER told to me . als the signal is very BAD . <br> 2) a other contract on a S5 for R399 .00 . <br> My contract cost me each month R2300 and up , No one at Telkom can tel me why . And NO ONE IS WILLING TO GIVE ME A COPY OF MY CONTRACT . <br> They say they are not allowed . When I signed the contract I also asked for a copy and they said they will e-mail me a copy . 3 months later I am still waiting . <br> WHY CANT I GET A COPY OF MY CONTRACT . <br> WHAT ELSE ARE THEY HIDING ? <br> What I signed for is not what I am getting . .NOTHING was disclosed to me . <br> SO I think its better if I bring the phones back and cansell my contract . or I want a refund of each moths bill that was to much I also what my 086 numbers and all other numbers must be included as that is what I signed for . I want Telkom to reply on my e-mail and not phone me. if I don't get a reply before Friday 20/3/2015 I will see this deal as canselled and bring the phones back on Saterday 21/3/2015<br> Waiting for your response <br> <br>
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
