1 reviews | Active since Jun 2011
<p>I bought a tablets on their website last year, they delivered a wrong one. I called their call center and the was no answer I then went to their mall of africa store and they told me sales from the website are not for telkom but 3rd party I asked how is www.telkom.co.za 3rd they didn't answer. I didn't know what to do next but continue paying then until recently I switched banks and my back contacted them to change my debit order details they refused and said they can't take instruction from 3rd party. I then called them and gave them my new bank details which they've accepted but told me to pay one month eft as it is already late for that month debit order. I did that but to my surprise they send me statement that doesn't reflect that payment and this month also they didn't debit me. I'm wondering if they expecting me to call again. I can't be paying them and doing their admin as well.</p>
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Kind regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***5
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
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