1 reviews | Active since Feb 2017
Never ever use Telkom
<p>Telkom mobile has been the most frustrating network to try and use!</p> <p>after registering online and applying for a device, no one called me. I called and still nothing came out of it. So I called again and cancelled the whole order and was assured it was cancelled and no money would be deducted!</p> <p>i kid you not , the very next day R1299 was taken out of my account. since November I have been calling - on hold for 30 minutes each time to get this rectified. I have since ordered my phone online from Vodacom and I received this about 3 days later. </p> <p>I will never use Telkom mobile! The staff don't care and managers are even worse.</p> <p>i have asked on mail about 3 times to talk to management and that has yet to happen!</p> <p>3 months later! This could have been rectified and I would have taken out another contract with them. But the service is beyond TERRIBLE!</p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
