HG
Hannes G

1 reviews | Active since Apr 2017

13 Mar 2018, 08:43

Never ever Telkom.

i Will never suggest telkom to anyone, my line ha been of for about 3 weeks during December to January, butt still they expect you to pay for the service, now my line has been of since last week, again they expect you to pay for it, I pay for a 10mb/s line but only get 4-6m/mbs , I have logged this fault longer than 3 weeks ago and no one has assisted me, I do work from home and loosing allot of money.

I will realy start looking for a new service provider.

0
Replies (3)
Telkom
Telkom's reply03 Apr 2018, 13:34
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

HG
Hannes G's update10 Apr 2018, 13:01
Reviewer Update
*** , ***
Telkom
Telkom's reply29 Apr 2018, 22:46
Official

Hi Hannes,

Please advise if the problem has been resolved. There's no open faults on the system. Please let us know, thanx. We would like to help if needed.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,