AM
Abdul M
1 reviews | Active since Oct 2015
24 Oct 2015, 23:00
Never Ever take a mobile contract with Telkom!!!
I was contacted in May 2015 to \upgrade/renew"my contract. I made it clear to the agent that I do not want a black Samsung device. Lo and behold a black device was delivered to me. I immediately informed them and returned the device sealed in original packaging.<br> It has been an uphill battle to get through to somebody that is competent enough to sort the issue out. After threatening to approach the media"
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Telkom's replyOfficial
25 Oct 2015, 06:33Hello customer313,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being assigned to the billing team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM160674.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being assigned to the billing team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM160674.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply25 Oct 2015, 06:33
Official
Hello customer313,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being assigned to the billing team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM160674.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being assigned to the billing team and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM160674.
Regards,
Joshua
Telkom Social Media Team