1 reviews | Active since Nov 2016

16 Mar 2017, 09:20

Never ending story

<p>Straight to the point.</p> <p> </p> <p>-Still charging me for a 10mb speeds when i have 5mb speeds.</p> <p>-Still no debit order on my account so what did they do with my banking details?</p> <p>-Technician not fixing the problem when coming out.</p> <p>-Unstable line since technician came out so he made problem worse.</p> <p>-Telkom does not care about me as a client and they will not go the extra mile to figure out whats wrong with my line.</p> <p> </p> <p>Thanks you, and please consider other ISP before using telkom.</p>

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Replies (1)
Telkom
Telkom's reply17 Mar 2017, 08:10
Official

Good day Dewald,

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team