JE
Jenge E

1 reviews | Active since May 2015

03 Jun 2015, 11:20

Never ending passage which Telkom will send you.

SM111485<br> <br> I saw yesterday that someone is closing all my cases without being resolved. I also have received a bill of R 1,292.47.<br> The networks team who have paid me a visit today have also not being able to resolve my issue.<br> <br> Case Numbers<br> ***8 Case open priority only high not critical<br> ***8 Case closed priority critical<br> ***1 Case open critical but unattended<br> ***6 case open priority only high<br> <br> I also have opened a case with ICASA ref GAU0923/15 in-violation of your licencing agreement. I have also app**** for a case inline with the consumer protection act for fees charged against me for services not rendered.<br> <br> Therefore if this is not resolved quickly there could be serious implications for Telkom

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Replies (1)
Telkom
Telkom's reply03 Jun 2015, 13:52
Official
Hello jenge89,

Thank you for making contact with us.

Kindly note that this matter is currently being investigated and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team