Never ending Nightmare

<p>To keep things short: I had an instance earlier in the year where I was unable to pay my Telkom Mobile contract for a month or two. A contract which I was gladly paying triple the amount for additonal data and minutes.</p> <p> </p> <p>As soon a I was back on my feet I requested a statement and a payment arrangement to catch up on arrears only to be notified that my contract had been cancelled, without any form of notification via email, sms or call. The consultant told me to pay the full outstanding amount and then have my number made prepaid. I paid the outstanding amount over 5 months...only to get told by ANOTHER consultant that I owe yet another R4000 plus some. Infuriated I made contact via email only to get a pathetic sms from them. No statement or anything proving this new amount.</p> <p> </p> <p>This service provider not only has terrible coverage in non urban areas but has the customer service to match. Complaints aren't taken seriously, escalation of complaints is non existant. I learnt that if something is cheaper then be prepared for sub standard value too. </p>