never ending fault, poor performance technicians

<p>I've had a fault on my line for over two months. Technicians have closed the tickets on numerous occasions (I think they do this because there are time lines for them to resolve problems) I have to keep logging new faults. My line is dea and Telkom advised me that there was area fault yet I stay in complex and my 25 neighbours all... ALL have working lines! On a few occasions Telkom technician has phoned me and said they have fixed it, I arrive home to working line only for it to go dead later that night or next day.</p> <p> </p> <p>some refs:</p> <p>escalated: 918831</p> <p>202CNK221016</p> <p>345CNK131016</p> <p>242CNK061016</p> <p> </p> <p>I'm really sick of it now.</p>