DS
Desmond S

1 reviews | Active since Sept 2014

17 Sept 2015, 19:04

Never Ending Days of No Service

I have never had more than a week worth of service from Telkom without my lines going down almost since day 1. I have logged over 12 calls this year, used up over R800 worth of Airtime, im tired... Really so tired of the 10210 line waiting for 1h each call. Is 1 stable service so much to ask for?<br> <br> In the last 2 months, 3-4 technicians came out, each one had better things to do than to fix my lines, the faster they could go the better it was for them, i had to ask some of them \Where are you going?? the lines are not fixed"and the incident was closed multiple times saying i have to call the 10210 line again. <br> <br> If the lines dont connect"

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Replies (1)
Telkom
Telkom's reply17 Sept 2015, 20:20
Official
Hello DesmondSmith,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM146769.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team