Never ending battle for customer service

After contacting the call centre numerous times, to resolve my billing issue. I have still not had any resolution. I am a very unhappy customer right now and I will, not recommend Telkom as a service provider to anyone....my account has been suspended for a long time and trying to explain my issue to each and every consultant is revolting. This is my fourth telkom complaint and still I have not received any help. I will now lodge a complaint at the ombudsman I have had enough frustrating experiences with telkom.