MB
Myles B
1 reviews | Active since Mar 2011
01 Apr 2016, 08:59
Never do what they will say
Dear Telkom i have had a problem with my ADSL line since December 2015 since then i have had at least close to 15 ref numbers for repairs its takes you 3 days to repair but you dont repair the line you make it worse and still send me an sms saying its repaired now my line has been off and on for a week and i just received a sms that its repaired when its not at all its worse than being off ref 930crk200316 even got an escalation number. If you keep doing this mess up all the time soon you wont have customers consumers will just use there cellphone providers like im doing!!!!!!
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Telkom's replyOfficial
01 Apr 2016, 10:53Hello Grim24,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM219214
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM219214
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply01 Apr 2016, 10:53
Official
Hello Grim24,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM219214
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM219214
Regards
Luleka
Telkom Social Media Team
Best regards,