NEVER DEAL WITH TELKOM MOBILE...... Incorrect billing

I was sold a cellphone contract via telephone and according to the person, was supposed to pay less than R200 monthly. To my horror I have been billed R695 since September 2018. I then called in the beginning of December to cancel the contract. I was still billed in January. I reversed the debit, thinking that someone will call me and resolve the issue. My case number ********** 4. I was informed that my cancellation has been received. On Saturday the 19th, I spoke to a very rude Thembeka Mweza at Telkom call Centre, said I will be contacted by her team leader Lungi Cele. I was debited R995.54 and R299.42 on 22nd.