NEVER COMES BACK TO YOU

Hi had the worst service with Telkom so far!!!!! If this is how Telkom treats their new customers we need to think to go somewhere ells. I called the sales centre 4 weeks ago to re-activate my land line. Week after I called the sent me a an sms stating that the technicians will come out on the Thursday the 24th of November. I specially arranged that someone will be at my house to open for them. The day past and nobody came out. They didn't call me or send me a new sms to confirm a new date and time. I called them but twice when I called they said hold on they will check when they the technicians will come out again. They put me on HOLD for 25 to 45 min and then the call drop. I am wasting my time & money to chase them just to give me a clear indication on when the line will be re-activated again. Monday the 4th of December I called again and they informed me, they are coming out that day. I was stunned, no sms or indication before the time. I rush home and leave the keys with my mom so that she can open for them. YET again they didn't pitched. I called twice that same day and again was put on hold and then the call dropped. I CANNOT BELIEVE THIS IS TELKOMS SERVICE!!!!!!!!!!! If that line is not active this week, I will make sure everybody knows my story and will go to someone who wants my business. Hannelie