SW
STELLA W
1 reviews | Active since Jul 2009
14 May 2015, 16:01
NEVER CANCELLED MY SERVICE!!!!
I phoned 10120(customer service) to cancel my telephone line(ADSL)middle March 2015 and you (telkom) never cancelled IT!!<br> <br> Now it's suspended,Well I don't give a ****,I'm not paying any extra costs because one of the idiots working for<br> Telkom didn't do her job!!!<br> <br> The reason why I cancelled the service, because every month for at least 2 weeks I didn't have <br> a working telkom line,so why pay for something that's always out of order????<br> <br> Thanks for nothing...<br> <br>
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Telkom's replyOfficial
14 May 2015, 16:12Hello bothma76,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply14 May 2015, 16:12
Official
Hello bothma76,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team