Never buy your device from Telkom Mobile, Call centres agents and rude & arrogant

<p>i had an enquiry regarding my wi-fi router its consumes data like you wont believe i then called them to resolve the matter, on the 11 lady was abit helpful although she didnt have answers for me but she tried to help and told me her line manager (Sandile)will contact me withing an hour of which he did after 2hours, and assured me i will have feedback the next day of whick no one contacted me yesterday the whole day and when i phoned this morning to follo-up Phiwe Mdluli gave me a horrible attitude and couldnt help me instead back chatting me and when i asked to speak to the manager she s****ed playing mind games with me which i did not appreciate, she is there to assist the client with their complaints not to give them attitude we are paying telkom for services provided to us(Consumers) therefore it mustnt feel like when these people assist us they doing us favours, she then dropped the call on me.i really do not believe in these tough times when economy is taking a knock and this kind of service will drive your customers to your up and coming competitors of which their service will be better by far (new broom sweeps clean) , im not a type of the guy that complains i walk away but i said im not letting this one goes i will take it up, knowing exactly that even after this no one will contact me, this is my first bussiness i ve done with telkom and its not even a month after i took a contract and i receice this kind of service, and still have 24months before i can cut ties with them. im very upset and annoyed right now, the word terrible is nothing to the kind of service i received</p>