MG
Matthew G
1 reviews | Active since Nov 2013
18 Nov 2015, 10:29
NEVER BUY FROM TELKOM MOBILE
<br> I went to purchase a contract with Telkom Mobile.<br> <br> i tried twice online with ZERO feedback or result.<br> <br> I then went into the Telkom store at Rosebank.<br> <br> I had all my docs with me and i jumped through all the hoops that they made me jump through.<br> <br> After two hours at the Telkom store in Rosebank store I still didnt have the contract. I was told that I would receive feedback from the back office to \finalize"the purchase. <br> <br> IT HAS BEEN 5 DAYS AND NO RESPONSE AT ALL. <br> <br> """
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Replies (1)Telkom's replyOfficial
18 Nov 2015, 10:35Hello mattygaskell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168950.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168950.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply18 Nov 2015, 10:35
Official
Hello mattygaskell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168950.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168950.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
