sS
sikhona S

1 reviews | Active since May 2017

09 May 2017, 16:48

NEVER AGAIN SHALL I MAKE USE OF TELKOM - WHUUUUUU SHEM

<p>About a year back I ordered a line from Telkom, I think it was in March, they gave me a date for installation then they never pitched. Next thing they arrived the day when it suits them. Then I go to Vincent Park mall to go request an unlimited calls package to be added to my package, so the agent there says i will probably pay about R1200 a month and that its a fixed line promo blah blah blah, so i said its fine. Month end of march, **** hits the fan and the first bill is about 2k. I go to the store and they said it was not activated, so i call the call centre again, and they gave me thr run around saying it will be fixed. Then they advised me to pay about R1165, so i payed it. Next thing for about 6 months same story, I need to call them before i pay. Up until i changed it to business, where i also did change of ownership. Fine that was done, next thing im told im owing 3k, Like ***, okay i said i want a recon, no assistance, i was just sent normal statements and they said they would fix it. Whilst that is being done, I get a call from these other people who are collecting on behalf of them, no heads up whatsover so i say i will pay it off 2 months. FIne they agree. Today as i am writing this, these idiots have listed me under credit bereau as a defaulter. like i really dont know. I think TELKOM should just close down and everyone gets retrenched coz this is bull****. Now i am also struggling to get a paid up letter. </p> <p> </p> <p>I SUGGEST EVERYONE LEAVES TELKOM COZ THEY ARE REAL NUMB NUTS....</p>

0
Replies (1)
Telkom
Telkom's reply10 May 2017, 09:22
Official

Good Morning Siseko,

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team