NEVER AGAIN

<p>Never again will I bother to deal with contract. I send my phone in for repairs on the 6th February, get a job number (***), and wait. And wait. And wait. Today is the 6th of March, and I phone in, to find out that the phone must be resubmitted for evaluation because the Kenilworth store booked it in with the wrong details. Waiting one month for no reason. Yet they gladly accept by money at the end of the month. Trying to get any form of escalation as well is utterly useless. The call center refers to you the repair center. The repair center refers you to the store. The store waits 20mins to answer the phone, and then cannot answer any questions. Everybody in South Africa should boycott Telkom</p>