Network upgrade mess

<p>First, I acknowledge the worst job in the world must be the customer complaints within telkom! </p> <p> </p> <p><br />My complaint revolves around the broadband LTE as well as the mobile contracts Internet connection. Telkom made changes to their infrastructure in the first week of January and ever since Facebook doesn't work, neither does eBay, Xbox, and countless others. I believe there is a "jippo" to get around this mess up, but that's not good enough and doesn't help me. </p> <p> </p> <p><br />Telkom showed their true colours by rewording their "Uncapped" lte offering some time back, which some of us just shrugged our shoulders at. It's one thing dealing with an ********* company, but when dealing with an ********* AND *********** company, well, this is a bit much! </p> <p> </p> <p><br />What exactly is telkom doing about this network fault, why haven't you rolled back after realising it was a mess up, why haven't you sent out some sort of notice to subscribers to inform them of this issue? </p>