Network coverage

Since the 18th of July I have been having network issues. Ive been purchasing the Monice bundles which I have been using fine up until the 18th when I noticed I had no network coverage which resulted in my monice bundle of 4Gig expiring before use. I called the contact centre and was told there's a network issues which will be resolved by end of day. The network just automatically go on roaming which means I can't use my Monice bundles. I then bought normal data just so I can have access to internet based applications. I have been doing so till the 24th when I bought another 4gig Monice which expired because I had no coverage to use it. Called in and was sent internet settings which didn't work. After a few hours my network was on telkom4g and I decided to just buy the daily data as I couldn't risk buying another monice which would expire without being used. I bought another on the 26th wHich will expire on the 28th and I haven't used it as I had to still buy daily data ontop of the Monice just so I can have access to the internet. This is really terrible service I've had issues with this before but it has never been this long and losing my data that one time was nothing compared to losing 3times R46 = R138. Please rectify this and atleast reimburse me. Your agents are not clued up with anything one says there's an issue the other says there's no issue who do I listen to?