network connection

<p>Good day</p> <p>A month ago I sent my review on hellopeter about cancelling my contract for my ********** 030 number that i had to deal with for close to 4 months. just one review and my problem was sorted whoopii, this was good but now migrating from contract to prepaid has left a bitter taste in my mouth.</p> <p> </p> <p>it is good that i am on contract but worthless because i cannot recieve calls and messages on my number i only have a data connection. all it says is no network (Telkom) unavailable, I contacted the customer care center informing them of my problem and they tried to help me connect my phone but the network is still unvailable, i called in again and i was adviced to go to the shop and do a sim swap which might help but the same problem still persists.</p> <p> </p> <p>This whole situation has been quite costly for me as i use this line for business, it is so sad to see and experience that telkom mobile only cares about you when you are a contract client, i have been a loyal paying customer for 3 years now but to be treated like this I won't stand for it, if you do not want my business it's fine i will take it somewhere where it will be appreciated.</p> <p> </p> <p>regards </p>