1 reviews | Active since Aug 2015
NETWORK CONNECTION
Hello Peter<br> <br> Please assist in escalating this request to higher authority at Telkom<br> We have asked for additional line which is taking sometime for installation. The problem is that while technicians are busy working on installation we have network difficulties. Its extremely difficult to work without internet and that has been going on for two weeks now. Call center advised there is a problem with our cabling and line exchange and the matter has been scheduled for 29/09/2015. Our business is dependent on orders and we cannot work without connection. Please Telkom we need this matter to be resolved soon as possible. We are starting to regret requesting another line. I am sure you will notice on your system that we call almost everyday. We are now desperate for a solution.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
