Network

Item: Telkom
Rating: 1
Author: Abongile M

<p>I'm very much appalled by the poor network service of telkom mobile in the eastern cape region. I've been here since Saturday and have had to roam to other networks to get service which is very much slower. can't even browse my social media accounts as I feel like I'm using the Vodacom no data option. My emails take forever to come through and at some point can't even surf the net, no video calls going through it's really frustrating</p>

Helpful (0)

Replies (2)

Telkom's replyOfficial

11 Aug 2017, 10:17

HI AbongileMlu

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task or mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply11 Aug 2017, 10:17

Official

HI AbongileMlu

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's replyOfficial

06 Oct 2017, 04:38

HI AbongileMlu

This response serves as a follow up on your query. We are expanding our networks and we hope to service your area soon, please provide us with address for the area you are struggle with network at.

Regards
Ntombi
Telkom Social Media Team

Best regards,

Telkom's reply06 Oct 2017, 04:38

Official

HI AbongileMlu

This response serves as a follow up on your query. We are expanding our networks and we hope to service your area soon, please provide us with address for the area you are struggle with network at.

Regards
Ntombi
Telkom Social Media Team

Best regards,

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