Network

Item: Telkom
Rating: 1
Author: Janine N

The network is terrible and it's just getting worse and worse, customer care never gets answered, you have to hold on till your battery dies. Telkom mobile has become a nightmare and I want to know why!!

Helpful (0)

Replies (2)

Telkom's replyOfficial

17 May 2018, 10:56

Hi Nine1000,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom's reply17 May 2018, 10:56

Official

Hi Nine1000,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom's replyOfficial

01 Aug 2018, 14:55

Hi Janine,

Thank you for getting in touch with us, we apologise for the late response.

We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom's reply01 Aug 2018, 14:55

Official

Hi Janine,

Thank you for getting in touch with us, we apologise for the late response.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Network

About

Community

Businesses

Follow Us