PV
Philip V

1 reviews | Active since Sept 2025

06 Jan 2017, 09:20

Netflix and TI data

<p>Netflix uses my normal data and not my TI data. When I queried this I got told that Netflix is only included for ADSL and not for LTE on the TI data. This is not true according to your booklet that clearly states streaming from Netflix, Showmax, iTunes, DStv boxoffice online and DStv catchup online. It does not differentiate between ADSL and LTE. The ONLY difference stated is the data allocation between ADSL and LTE... If this matter is not sorted I will seriously consider making a formal complaint with the consumer council, ICASA and advertising standards authority.....</p>

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Replies (1)
Telkom
Telkom's reply06 Jan 2017, 22:26
Official

Good evening.

Sorry for the delay. Our consultants will urgently follow up on this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.