1 reviews | Active since May 2009
NEIGHBORHOOOD WITHOUT PHONE LINES - TELKOM IGNORES
I AM NOW AT THE POINT WHERE I WILL REFER THIS MATTER TO MY ATTORNEY FOR I HAVE HAD IT WITH ***********, RUDE, AND USELESS TELKOM STAFF MEMBERS IGNORING UNDERMINING, AND PATRONISING ME EVERY TIME I TRY LOG A FAULT - OF WHICH THERE ARE MANY (REF NO'S : EK11979 , 518C28CZ, 518CTZ, 518CTZ FROM TEMBI IN CALL CENTRE. I THEN EVEN DROVE TO THE SILVERTON DEPOT TO CONFRONT THEM. THERE JOSEPH MATLALA PROMISED TO GET ME THE PERSON IN CHARGE - ONE HLAISHWAYO KJ- WHO PROMISED ME THAT BEFORE THE SUN SETS THAT DAY 5/2/2016 THE DAMAGED LINES (STILL HANGING) WILL BE REPAIRED - WHICH HE **** ABOUT. VISITED DEPOT AGAIN 8/2/2016 - WAS PROMISED THE SAME THING, EVEN OFFERED TO COME INSPECT THE SITE HIMSELF AND LET THIS COMPLAINT BE OF PRIORITY HE WILL PERSONALLY FIX... WELL TODAY 11/2/2016 AND NOBODY CALLED BACK, CAME BY TO FIX OR EVEN ATTEMPT TO CONTACT US (on our cells off course ) COZ NOBODY HAS A DAMN WORKING LAND LINE! PATHETIC . I'M DONE BEGGING FOR A SERVICE I PAY MONEY FOR. I WILL FIGHT THIS MATTER AS FAR AND HIGH UP, AND I WILL MAKE IT PUBLIC SO EVERYBODY CAN UNDERSTAND JUST HOW LITTLE TELKOM CARES ! <br> I AM AN AFRIKAANS SPEAKING PERSON - REQUESTING SERVICE IN AFR - LETS SEE WHO CALLS
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that fault may be linked to cable theft. We will request updates and we will provide feedback as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that fault may be linked to cable theft. We will request updates and we will provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
