1 reviews | Active since Dec 2016

14 Feb 2017, 11:19

negligence

<p>I am beyond mad.... I sent my cellphone in for repairs on the 25.01.2017 I received a message last week to say my phone has been sent back to store, yesterday when I get to the store my phone isn't there... </p> <p> </p> <p>After I had phone customer call centre, and they confirmed my phone is in store.....! They don't know where my phone is and can't even tell me which courier service they used!!!!! This is pathetic. Please I need help my email is **********

0
Replies (1)
Telkom
Telkom's reply14 Feb 2017, 12:55
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,