TK
Thuli K
1 reviews | Active since Oct 2015
21 Oct 2015, 10:18
Needs Pole to be moved
On 2015/09/22 @ 12h40 went to Maponya nd was put on the line after holding for 1 hour I spoke to Teba to request a pole to be moved as I need to build backrooms where the pole is situated, he provided me with this reference number 894552. He never gave me a turnaround time, which I was not happy about and said a technician will come. Tomorrow is again the 22nd no one has contacted me, no technician has come. I'm really not happy with this bad service. They are delaying my plans as I really need to build
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Telkom's replyOfficial
21 Oct 2015, 10:38Hello Onalerona9,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM159381
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM159381
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply21 Oct 2015, 10:38
Official
Hello Onalerona9,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM159381
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM159381
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,