Needless issues

I went into Telkom Cresta yesterday to sort-out my modem which was broken. After the technician advised that I need a new modem I proceeded to the counter.<br> <br> 1. The lady at the counter cancelled by R206 Weekend and Evening calling package and my phone line (Combo) I phone Telkom this morning and nobody has yet reactivated in on my line , namely ***<br> <br> 2. The store has a cheaper modem available compared to the modem I purchases, instead of refunding me the difference as agreed with the consultant - an uptick. was done on my account which resulted in me losing R430. I would gladly accept the same brand modem if they cannot refund me the difference.<br> <br> <br> I have been waiting for almost a day now to have my phone service reinstated after the botch-up at Telkom Cresta.<br> <br> Regards,<br> Wayne<br>