Need to cancel my contract
I booked in my NEW Sony Z3 a few weeks back and took it in last week Monday for repairs (16 March). I took it into Alberton mall. They told me 2 weeks. Yesterday they told me 4 weeks and they cannot give me a status update on my phone. I have NO phone! I need a phone. My brand new phone in broken. If I can get another phone asap please cancel my contract! I do not appreciate the service as this is NOT THE 1st time having problems!
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Telkom's replyOfficial
27 Mar 2015, 14:04Hello alyshajvv,
Thank you for making contact with us.
Please be advised that we have tried calling you and we could not get hold of you. We will send you an email as we need more information. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have tried calling you and we could not get hold of you. We will send you an email as we need more information. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply27 Mar 2015, 14:04
Official
Hello alyshajvv,
Thank you for making contact with us.
Please be advised that we have tried calling you and we could not get hold of you. We will send you an email as we need more information. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have tried calling you and we could not get hold of you. We will send you an email as we need more information. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team