LG
Lendl G
1 reviews | Active since Jul 2012
29 Apr 2015, 11:49
Need to cancel account
Hi,<br> <br> I called 10210 this morning, after holding on for 2 hours, someone finally picked up. This person did not say a single word, and then put the phone down. I am now on a new call for yet another 2 hours and unable to get through.<br> <br> I need to cancel my Telkom account effective immediately.<br> <br> Please assist as your call center does not answer at all.<br> <br>
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Telkom's replyOfficial
29 Apr 2015, 17:40Hello V3ngeanc3,
Thank you for making contact with us.
Kindly accept our sincere apologies for service received.
We have escalated your query to our Retention's Team to assist further.
As soon as we receive feedback we will advise.
Your ref number is: SM107133
Regards
Zandiswa Gunu
Telkom Social Media Team
Thank you for making contact with us.
Kindly accept our sincere apologies for service received.
We have escalated your query to our Retention's Team to assist further.
As soon as we receive feedback we will advise.
Your ref number is: SM107133
Regards
Zandiswa Gunu
Telkom Social Media Team
Telkom's reply29 Apr 2015, 17:40
Official
Hello V3ngeanc3,
Thank you for making contact with us.
Kindly accept our sincere apologies for service received.
We have escalated your query to our Retention's Team to assist further.
As soon as we receive feedback we will advise.
Your ref number is: SM107133
Regards
Zandiswa Gunu
Telkom Social Media Team
Thank you for making contact with us.
Kindly accept our sincere apologies for service received.
We have escalated your query to our Retention's Team to assist further.
As soon as we receive feedback we will advise.
Your ref number is: SM107133
Regards
Zandiswa Gunu
Telkom Social Media Team