Need to be contacted ASAP by Telkom, the service is bad

App**** for a fibre in May for R399, got everything in first week of July, struggling to connect no one is helping me can't get hold of Telkom, got a statement that will be billed for July and haven't used their fibre.

I am furious and frustrated with their poor service, I regret of signing with them. Tried contacting then through Twitter they don't care or reply to me. I am so so angry with Telkom.