Need this resolved NOW!

<p>I think it was September/October 2015 when I subscribed to a Telkom Unlimited Lite package which included a Samsung S6 Edge handset and a landline. I paid diligently up until November. I owed outstanding monies of about R4800, which was fine, I was going to settle it.</p> <p> </p> <p><br />On 1 Jan 2016 we moved into a new house and requested the line be moved, however there was no infrastructure to accommodate a landline at the new address and I wanted the line cancelled. I sent the form, I contacted them numerous times, complained on Hello Peter, and several disputes were raised on my behalf, because I needed to cancel the contract due to me not being able to use the entire package. I was willing to carry on or make an arrangement with the cellphone contract but they weren't willing to negotiate. I have received numerous confusing stories and was never notified that my disputes were unsuccessful. </p> <p> </p> <p><br />As you can imagine my frustration when I recieved a bill of R23 000. I understand that it was for the full term, but I at least paid R17 000 of the total. I still owe R 6 300. My request is, I need to dispute this amount because I can't afford to pay off that amount, and get internet BACK again. I recently moved into my own place and I want to get internet for myself. Either accommodate me by writing that amount off, or change my contract to an internet one to the value of R23 000 and I will continue paying off the extra R6 300. I feel very disadvantaged and un-helped in this situation.</p>