AJ
Angela J

1 reviews | Active since Jul 2016

31 Oct 2019, 08:27

Need Help Please

Like i said in previous review. pathetic. We where forced to cancel all. The account is in my daughters name (Because Telkom messed up a couple years back when i relocated. We ask for relocation, phone and ADSL -they dont do it anymore, just a **** to force ppl to stay with them! I am the one paying for the internet no matter who`s name its in, im the one that uses it and i know what i need. They went and phoned my daughter at work, she dont have time to talk to people at work and will get in trouble with private phone calls. She was told that if we cancel we must pay a fee of over R2000 and is still responsible for 2 months billing as thats how long it takes to cancel. Then he said he will cancel all and sent LTE , SOOO fast 2 days later they delivered the LTE at new location---we did not even moved yet--- was handed to the landlord, I want fiber, said dont have cables, good cant provide service your problem not mine. We moved in and i got the LTE just the way the courier delivered it., unopened. I DONT WANT IT. Now they will blacklist you if you dont pay? How can this even be legal? Bad service, cant provide what you want, but you must pay for it? I need help to know what to do. over R800 to pay for nothing - i dont think any person will do that, not even them working there. SORRY TELKOM. You broke contract not us, you never even met the details on the contract for over 4 years HELP ME PLEASE

0
Replies (0)