1 reviews | Active since Feb 2010
Nearly a month without service
<p>I have recently moved into a new property and requested Telkom transfer my line to the new address. This request was at the beginning of June.</p> <p>During this time, i have had Telkom schedule appointments 9 times. starting from 10/06 all the way through to 29/06 next app.</p> <p>A technician has shown up 3 times out of the 9 different appointments and therefore the appointment is rescheduled and so on. 9 times.</p> <p>Last week i was assured they would arrive and Telkom guaranteed their arrival. no arrival. this has continued to this week and even after assurances today that they would come, i have just received a new reschedule of appointment for tomorrow.</p> <p>Each time i have made arrangements for someone to be there to give them access and each time it has been a no-show. i have escalated and still nothing.</p> <p>I really am not sure what more to do other than cancel completely and move on.</p> <p>Once again i am being charge for no service.</p> <p>Worst company in SA?</p>
It has been 11 days since this response from Telkom to say they will contact me and i still have not received that call.
I guess this is the usual response on Hellopeter just to make people think they have done something when in actual fact they are still doing absolutely nothing.
Saturday 09/07/2016 was appointment 13 that nobody from Telkom showed up for or even called to cancel.
In the meantime, i have just received another bill from Telkom for the full subscription amount even though this is month two of no service.
It has been 11 days since this response from Telkom to say they will contact me and i still have not received that call.
I guess this is the usual response on Hellopeter just to make people think they have done something when in actual fact they are still doing absolutely nothing.
Saturday 09/07/2016 was appointment 13 that nobody from Telkom showed up for or even called to cancel.
In the meantime, i have just received another bill from Telkom for the full subscription amount even though this is month two of no service.