NCC here we come!!!

What else should I do, I am now reaching out to the NCC.

On the 31st of August 2017 I visited the Telkom store at Fourways Crossing and they gave me the following reference number ********** 4.

I had again requested my accounts with Telkom be closed via an email on the 9th of October 2017. because they wanted a month’s notice.

I called Telkom on the 12th of December 2017 and sent the information again. Was told they needed a month’s notice.

I followed up with a mail on the 19th of December 2017. No response.

On the 22 of January 2018 I raised a Hello Peter alert and received the below response on the 15th of February 2018

Please be assured that this matter has been escalated to the relevant department. Your reference number AI ********** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards, Igsaan

On the 13th of March 2018 I contacted you on Facebook.

And the 22nd of March 2018 another complaint of Facebook and Hello Peter.

I keep on paying because I do not want my credit score to be affected, but Telkom has a monopoly and just don't care.