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siphiwe F

1 reviews | Active since Feb 2024

15 May 2024, 12:28

Name and shame telkom

telkom, i had a 24 months contract with you took it in 2019, from the beginning of my contract you had my details incorrect. if i remember correctly, you had my account under andile kabeni. and i notified you to correct this.

todate, 2024. i check my credit profile as i always do. you have listed me when i have paid up. to my shock, i now notice, i have two accounts numbers account 505***797, that you have linked to me. while the account number that i have its 339****03.

worse, every time i call your call center people, matter will be resolved but nothing was done. how is it that 1 contract can have two account numbers.

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