My worst nightmare with Telkom

Hello Peter Just to let everyone know that Telkom Call Centre Service is worse than COVID-19 I cancelled my LTE account to move to Fiber, in April on the 23rd to be specific. To date, they’re still billing me & when I make a follow up, nobody knows what’s going on. I then decided to go to the branch & when I got there,unfortunately they couldn’t help me but instead they logged a call on my behalf . The lazy consultants called me back & they all verified me and put me on hold for ever and later hung up on me “three of them to be precise “. I guess that’s what they’re getting paid for. They specialize in ruining people’s lives .