MY WORST NIGHTMARE 😩

I had a 2years contract with Telkom which ended on the 2nd of May 2023. On the 28th April they deducted R493 and suspended my account same day. I called Telkom and explain that my contract is ending on the 2nd of May and I want to cancel the contract. The consultant told me I can’t cancel my contract because it’s been suspended due to none payment. I asked the guy “ none payment” how coz they just debited, he told it hasn’t reflected on their side, I should call on the 3rd of May but since it’s a long weekend they gonna charge me for 3 days.

My question was how am I supposed to pay for something I don’t have access to?. Anyway a week later I called again same story….the payment hasn’t reflected now the payment is no longer R493 but R742.

On the 8th of May, I called and spoke to Felicia Mcira she was so helpful, she managed to resolve the none payment issue now the billing amount is R252 but the account is still suspended.

My question still remains how do you guys expect me to **** out some money for something I don’t have access to. Where am I supposed to get the money to pay you while I’m spending money everyday, for data!.

Melody Nokeri ***