1 reviews | Active since Mar 2009
My upgrade is a downgrade
<p>My smart office advanced is due for an upgrade, many of your consultants have been contacting regarding the upgrade. Without the contract, i am paying more more than a R1000 and if i accept the contract i will pay R949. I accepted the upgrade and i am now told that they will not upgrade my service because its actually a downgrade. In short, i am being ********** and you refuse to give me a contract because i will pay less. ***???</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
When do you expect you call centre to call me? Its been 2 days
When do you expect you call centre to call me? Its been 2 days
Celiwe has contacted me on email, saying that my order has been activated. According to the call center this isnt true.
Celiwe has contacted me on email, saying that my order has been activated. According to the call center this isnt true.
What is the outcome, You have **** about my activation and its been a month. Can i get some feedback please.
What is the outcome, You have **** about my activation and its been a month. Can i get some feedback please.