1 reviews | Active since Aug 2014
My third Telkom report!
I received an email from telkom yesterday saying - I can not get an ADSL service where I am staying, REASON: There is no Underground Pipes where I stay in a complex..<br> <br> That is plain ********, I know a guy that worked for telkom a few months back, so I told him what is happening and he asked me where I live so I gave him the address and he said the following : he was a technician, did installations for residential areas. He installed a few lines in my complex, he said that there is underground pipes and DPS in my complex, He then explained to me exactly where the DPS is.<br> <br> When I got home today I went to that spot in the corner of our complex and what do I find????<br> I find that there is a DPS EXACTLY where he told me and pipes coming from underground goes into the box, the line even goes into my apartment straight from there...<br> <br> I then called a friend that works for telkom, he went into the system and saw that they have ASSIGNED me to the wrong DPS box, not the one thats in my complex, I gave him the BOX number and he confirmed its wrong on the system... <br> <br> cbs nr. 309425<br> <br> Send a f*cking tech out so I can show him!!!!<br> <br> How come I must do your work for you? I'm sick of this ****!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM157194 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM157194 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
